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Order Info

 

We guarantee all our products and we will replace any non-working item due to defective construction.

However, we are not responsible for items damaged in the post as that is beyond our control. You can be assured that every order is packed with the utmost attention.

After you have made an order with us, we will ALWAYS get back to you to let you know whether we have everything that you have ordered and also to let you know the exact postage expenses so please do not make any payment until you have heard from us.

If you wish to pay by credit card, our site DOES NOT ask you for your card details. Just choose the credit card option in the check-out step and when we receive your order, we will contact you to re-confirm your purchase. If you wish to pay with Paypal, DO NOT send any money until we have contacted you to re-confirm the exact amount as items may not be in stock.

 

Ordering

Place your order with complete confidence. We treat every order with the same amount of attention and precision.

The easiest way to order is to use the shopping basket, but you can also order by telephone, letter, fax or e-mail.

Please write or state clearly the correct names of the articles and their prices.

 

Note again: You will always receive an e-mail acknowledgement from us within 48 hours when you make an order, and another e-mail confirmation when your order has been sent.  At times, due to technical or other problems of illegibility or inaccessibility, if you do not hear from us within 72 hours please e-mail us again. Give us your correct e-mail address and phone number otherwise we cannot reply to you.


Postage and Packing

As a general guide, postage will vary from € 7.00 to € 30.00 depending on the size and weight of the parcel and the country you are ordering from. When we receive your order we will contact you to let you know the postage costs so you can reconfirm the order.

 

Prices and Currency Rates

Our prices are all marked in euro (€) and payments must be made out in euro. Due to the various exchange rates and expenses involved, we are sorry we cannot accept other currencies.

 

Method of Payment

At the moment we can accept payment only by international bank transfer or by Paypal  Please contact us first and we will let you know how much to add for postage and postal or bank charges. Please note that bank drafts and orders may take as long as two weeks to reach us.

 

Paypal

We recommend Paypal as the quickest and easiest way for all payments. You can either login directly tro the Paypal site or click on the following logo which will take you straight to the site from where you can follow the simple instructions on how to send your payment. Please check with us first on the availability of your items, the postage costs and the exact amount to pay before you make your payment.

Contact Us

For any further clarification or information please do not hesitate to phone, write, fax or e-mail us. We will do everything we can to assist you.

 

 

Contacts

Shaun Yee, Via Fezzan 3, 20146 Milano, Italy.
Tel.&Fax: 0039 02 4895 5475
Partita IVA 10111430152
e-mail: info@shaunyee.com

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